Service Alerts & Updates

From March 25 through to April 7, 2023, the tariff fuel surcharge will be 28.30%. For customers with fixed rate pricing (volume discounts) the fuel surcharge will be 35.30%.

From March 11 through to March 24, 2023, the tariff fuel surcharge will be 28.30%. For customers with fixed rate pricing (volume discounts) the fuel surcharge will be 35.30%.

Click here for additional Fuel Surcharge information.

Effective April 15th, Loomis Express will be applying a fee on professional and administrative services. These will include, but not limited to, Invoicing adjustments deemed to be the result of customer errors and technical resources beyond the support of Loomis owned shipping systems. Fee may also apply to operational services provided outside of the scope of our normal operations.
Our services in Mainland and Ontario are being impacted by the ongoing winter conditions in Canada. We regret any inconvenience this may cause and advise you to check our website regularly for the latest updates. To stay informed about the weather alerts and conditions in your area, click here. Thank you for your patience and understanding during this time.
Due to the current weather conditions, there have been delays experienced in parts of BC. As a result, we are unable to provide service in Revelstoke and Sicamous for today, February 27th. To stay updated on the latest weather updates, please click here.
Our services are being disrupted due to deteriorating winter conditions across Canada. Please monitor our website for updates on the situation. To stay informed about weather alerts and conditions in your area, click here. We apologize for any inconvenience caused and appreciate your patience and understanding.
Due to extreme weather conditions in Northern Ontario, we are currently experiencing delays in our service to certain areas. We apologize for any inconvenience this may cause and are working to resolve the issue as soon as possible.
The new easy-intuitive-integrated webship guest portal is now live. Enjoy the seamless experience of online shipping when paying with your credit card. Check out the user guide here for more information.
Effective February 3, 2023, pickup locations serviced by the Boucherville terminal will be charged a weekly pickup of $7.50 or a daily pickup fee of $2.75, depending on service requirements. The fee is due to the impact of the extensive long-term construction on the Lafontaine Tunnel.

Effective January 3, 2023, the current Over Length criteria, a single side dimension greater than 60” (152cm), will be replaced with the following:

  • A single side dimension greater than 48” (122cm)
  • A second longest dimension greater than 32” (82cm)

Due to severe weather conditions, Lower Mainland and Vancouver Island will be experiencing delays for both inbound and outbound shipments. Please monitor shipments online and sign up for Get Notified alerts.

Lower Mainland & Vancouver Island points impacted: Surrey, Burnaby, Abbottsford, Chilliwack, Hope, Mission, New Westminster, North Vancouver, Richmond, Vancouver, Whistler, Vancouver Island.

Effective Friday, November 25

We are currently experiencing significant delays in Williams Lake service areas. We continue to work as quickly and diligently to rectify this situation. Service to these locations will be suspended temporarily.

Freight currently in our network consigned to the affected areas is encountering delays because of limited transportation options. Please continue to monitor your shipments online.

We apologize for the delays incurred.

Please be advised that service into Williams Lake, BC, is currently experiencing significant delivery delays. We are working as quickly as possible to rectify this situation and will update accordingly.

Easy-Intuitive-Integrated

We are launching a new and improved Webship designed to enhance the experience of using online shipping services by Loomis Express by making it easier, more intuitive, and integrated to work seamlessly for your business!

The new Webship is launching in two phases

Phase 1: Guest Portal- The Guest portal is all set to be operational in the coming weeks. With the updated Guest portal, you can ship your packages with fewer clicks and more opportunities to save on Loomis Express services when paying by credit card.

Phase 2: Business Portal - Launching Q1 2023, with access to all the Guest portal features plus a seamlessly integrated shipping experience.

  • Marketplace plugins to automatically import your online orders
  • Loomis Express Small Business discounts with our all new wallet feature allowing you to pay-by-credit card
  • Ability to use your Loomis Express account with your customized discounts
  • Access to Loomis Express and other TFI International Transportation solutions
  • All your orders, activity, and history on a single online platform for complete automation, control, and real-time visibility

Stay tuned for more updates!

Effective Monday, Oct 17th, Loomis Express service guarantees (Domestic 9:00 A.M and Domestic 12:00 P.M.) will be reinstated. To know more, please read our Terms & Conditions.
Effective September 30, 2022. View PDF

Loomis Express changes its pricing every year to account for inflation, and other cost increases. Throughout the pandemic, our teams worked every day to ensure your supply chains remained connected to your customers and suppliers coast to coast and around the world. Loomis Express is committed to continuing to improve and enhance the client experience as we adjust to the new normal.

New domestic rates are listed as below:

New international rates are listed as below:

New extended area rates are listed as below: